Volkswagen Safer Measures
Update: January 6th 2021
Your safety is our utmost priority
With the recent Government announcement that all counties in the Republic of Ireland have moved to Level 5 COVID-19 restrictions, we are open with the following restrictions:
Sales
New car sales are possible through collection, via "click and collect" services. Our sales representatives are available online via contact forms and are available over the phone. Online tools including our retailer site and product guides are available. Please contact us if you have any queries.
Service
Service is open fully, with Volkswagen Safer Measures in place. Customers who need to travel outside of the 5KM restrictions for car service and repairs are allowed to do so.
For click and collect sales:
- Hygiene measures are observed during handover and a distanced handover takes place
- Cars are thoroughly sanitised and thorough hand washing is practiced by all staff
We are open for service and maintenance work as usual, with the following safer measures in place:
- You can book a service online using our online service booking tool or over the phone
- Technicians practice thorough hygiene measures and workshop tools are disinfected between use
- We clean and sanitise the interior and exterior of your vehicle before handing it back to you
- We offer video consultations, digital communication and telephone throughout the service process to facilitate ongoing communication remotely where possible
- All vehicles are thoroughly cleaned inside and out before being worked on or being handed back over to consumers to ensure disinfection
- Vehicles are quarantined for half a day where possible
- All staff practice hand hygiene measures and wear suitable clothing to prevent transfer of a the virus within the car
